Terms of Use

Eligibility

You must be at least 16 years old to hold a SeeMyGig account, and old enough to enter a binding agreement in your jurisdiction. Some events have their own age restrictions set by the venue or promoter.

Account responsibilities

• Keep your login details secure and do not share your account.
• You are responsible for activity carried out through your account.
• Tell us promptly if you believe your account has been accessed without authorisation.

Accurate information

Information you provide — including your name, contact details, profile details and event details — must be accurate and kept up to date.

Creator responsibilities

If you create or manage a band, venue, promoter or business profile, you must be authorised to represent that profile.

• Only claim profiles you are authorised to represent.
• Keep event listings accurate, including dates, times, pricing and ticket links.
• Respect the privacy of contacts stored in CRM tools and only use them for legitimate purposes.
• Ensure team members you grant access to understand these Terms.

Profile management and event publishing

Management access may require verification and approval by SeeMyGig or an existing authorised manager. Publishing an event means you confirm you have the right to promote it and that the details are correct.

User-generated content

You retain ownership of the content you upload. You grant SeeMyGig a non-exclusive licence to host, display, resize and distribute that content for the purpose of operating and promoting the platform and your listings. You must have the rights to any images, artwork, recordings or logos you upload.

Reviews

Reviews must reflect genuine experience. Deliberately false reviews, review trading and reviews posted to damage a competitor are prohibited and may be removed.

Moderation

We moderate content and behaviour in line with our Community Code of Conduct and Moderation & Enforcement policy.

Subscriptions, renewals and refunds

• Paid memberships renew automatically each period until cancelled.
• You can cancel at any time; access continues until the end of the paid period.
• Event listing fees are charged per listing at the price shown at checkout.
• Refunds are provided where required by the Australian Consumer Law, and otherwise at our discretion where a service was not delivered.

Third-party integrations and ticket links

SeeMyGig links to third-party ticketing, social and streaming services. We are not the seller of tickets and are not responsible for third-party sites, their pricing, availability, refunds or content. Your use of those services is governed by their terms.

Data use

Our collection and handling of personal information is described in our Privacy Policy, which forms part of these Terms.

Intellectual property

The SeeMyGig name, logo, design and software are owned by SeeMyGig and may not be copied or used without permission.

Prohibited conduct

You must not breach the Community Code of Conduct, scrape or bulk-extract data, attempt to bypass security or access controls, upload malicious code, spam other users, or use the platform for unlawful purposes.

Profile and event integrity

Users must not:

• Claim or manage a profile they are not authorised to represent
• Remove legitimate events maliciously
• Change profile data deceptively
• Impersonate a venue, artist or promoter
• Interfere with another profile
• Submit intentionally misleading event information

SeeMyGig may revoke management access, restore previous versions, require further verification, suspend accounts, archive content, or refer serious incidents where required.

Right to refuse or remove

SeeMyGig reserves the right to refuse, restrict, suspend or remove access to users, profiles, events, venues, artists, promoters, suppliers or other organisations where necessary to enforce our Terms, Community Code of Conduct, safety requirements or applicable law.

Where practical and appropriate, we will tell you why action was taken and how to respond.

Suspension and removal

We may suspend or remove accounts or content in line with our Moderation & Enforcement policy. Serious breaches may result in immediate removal.

Limitation of liability

SeeMyGig is provided on an 'as is' basis. Nothing in these Terms excludes rights you have under the Australian Consumer Law. To the extent permitted by law, our liability is limited to resupplying the service or refunding the amount you paid for it. We are not liable for cancelled or changed events, third-party ticketing issues, or losses caused by content published by other users.

Applicable law

These Terms are governed by the laws of South Australia, Australia, and you submit to the non-exclusive jurisdiction of its courts.

Changes to these Terms

We may update these Terms from time to time. Every version is published with a version number and effective date. Where a change is material, we will ask you to review and re-confirm your agreement before you continue using SeeMyGig.